You can modify certain details of your order while payments are still in progress. Changes can be made through your order page, including:
- Installment plan adjustments (up to 3 times per order)
- Shipping method
- Shipping information (address, phone number, etc.)
However, once your order is fully paid, the only changes you might need are to your address or phone number. If the order has already shipped, we cannot make modifications, which may lead to delays or extra fees.
To avoid issues, please double-check your shipping details before making your final payment. If you notice an error after completing your payment, contact us immediately at support@prime1studio.co.jp with your order details and the required changes.