Only 2 Out of 3 Boxes Have Been Delivered—What Should I Do?

Sometimes, shipping carriers deliver boxes separately, meaning:

• Box A might arrive today, while
• Box B could arrive a few days later.

To check your shipment status:

1. Go to the tracking page and verify whether all boxes are marked “Delivered” or if some are still “In Transit.”

🚨 If a package appears lost or missing, please contact our support team immediately at support@prime1studio.co.jp for assistance.